Privacy Policy

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Privacy Policy

At Velux, we value and respect your privacy.
This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our store.

Information We Collect

When you place an order, we collect information such as your name, billing and shipping address, payment details, email address, and phone number.
This information is used solely to process your order, send you updates, and provide customer support.

How We Use Your Information

We use your personal information to:

• Prepare and ship your order.

• Communicate with you regarding your purchase or support requests.

• Send occasional promotions or offers (only if you choose to receive them).

• Improve our store and overall customer experience.

Sharing Your Information

We do not sell, rent, or share your personal information with third parties.
Your data is only shared with trusted service providers, such as payment processors and shipping companies, strictly for the purpose of fulfilling your order.

Data Protection

We take your privacy very seriously.
All transactions are processed securely, and your payment information is encrypted and protected.

Your Rights

You have the right to access, update, or request the deletion of your personal information at any time.
Simply contact us, and we will handle your request quickly and securely.

By using our website, you agree to the terms outlined in this Privacy Policy.